Sending forms
Most forms can be submitted through the forms portal. Some forms are completed online, while others must be completed as a PDF and attached to a forms portal submission.
In all cases, submit your payroll instruction only once. Sending the same form more than once may delay processing.
See Completing forms for guidance when filling in forms.
Submitting forms
Before submitting a form, ensure that:
- all mandatory fields have been completed
- any required supporting documents are attached
- the information provided is accurate and complete.
If information is missing or incorrect, we may need to return the form for correction, which can delay processing or an employee being incorrectly paid.
PDF forms
Some forms must be downloaded, completed and attached to a submission in the forms portal.
Save the completed form to your computer before attaching it to your submission. Where a signature is required, ensure the form has been signed before submitting it.
After you submit
The forms portal provides a reference number for each submission. Keep this reference number for your records.
If you need to contact your payroll advisor about a submitted form, quote the reference number so we can locate your submission.
Changes to submitted forms
If you need to change information that has already been submitted but has not yet been processed, contact your payroll advisor through the forms portal.
Related links
How to:
Resources: