Who to contact


About

Organisation

Phone

(available 9.30am to 3.30pm weekdays)

Email & Post (when applicable)

Who

General payroll queries

Education Payroll

0508 668 6729

 

support@novopay.govt.nz

 

Authorised users only

Salary assessment

Education Payroll

0508 668 6729 and choose option 3

Salaryassessment@novopay.govt.nz Salary assessment unit
PO Box 3049
Wellington 6140

  1. Authorised users
  2. School employees who have questions about salary assessment emails received

Overpayments

Education Payroll

0508 668 6729 and choose option 2

overpaymentsupport@edpay.nz 
Overpayment support team
PO Box 3049 
Wellington 6140

  1. Authorised users
  2. School employees who have questions about overpayment emails received 

ACC for employees

Education Payroll

0508 668 6729 and choose option 4

support@novopay.govt.nz

Authorised users only

Your own pay or leave balance

Speak to your school’s principal or payroll administrator

See also: Information for school employees

 

 

 Anyone

Staffing and funding queries

Ministry of Education

04 463 8383

 

resourcing@education.govt.nz

Contact details for staffing enquiries (Ministry of Education website).

Anyone

Employment advice

New Zealand Schools’ Trustees Association (NZSTA)

 

NZSTA — Home

Anyone

Compliments and complaints

Education Payroll


 Compliments and complaints (edpay.govt.nz)

Anyone

Website feedback

Education Payroll

 

Website feedback (edpay.govt.nz)

Anyone

Media enquiries Education Payroll
communications@edpay.nz  Anyone