Overpayments and offset forms

An overpayment is when an employee receives more pay than they are entitled to. The best ways to reduce the risk of overpayment are to enter payroll instructions as you go, and to carefully check EdPay and SUE reports for errors as soon as they are available. These will allow time for errors to be corrected before the pay run.

Avoid overpayments

You can reduce the risk of an overpayment in the following ways:

  • Do not duplicate information that you have sent to the Education Payroll Service Centre. See Manage tickets for details.
  • Enter leave without pay before the employee goes on leave, and check carefully that the dates are correct.
  • Terminate jobs early in the pay period the employee is due to leave.
    Note: employees lapsed jobs will be automatically terminated two pay periods after the employee's job end date. Terminate employees online in EdPay or via a NOVO6 form.

Check SUE reports carefully

Always check your SUE reports as soon as they are available in EdPay to identify overpayments.
See Cut-off times for pay instructions.

If an overpayment goes through

Contact the Education Payroll Service Centre to recover the overpayment. See Recover an overpayment.

Information for employees who have received an overpayment

Employees can read the information about resolving the overpayment and will need to sign the appropriate authority to deduct overpayment form:

Related links

How to: